Privacy | Chef Jasper

Privacy Policy

Effective date: February 18 2026

Introduction and Scope

This Privacy Policy (the “Policy”) outlines the practices of Chef Jasper Inc. (hereinafter referred to as “Chef Jasper”, “we”, “our”, or “us”) regarding the processing of your personal information, as defined in the Definition of “personal information” section below. Specifically, the purpose of this Policy is to explain how and for what purposes Chef Jasper collects, uses, shares or otherwise processes your personal information and how we safeguard the confidentiality of your personal information when our clients, primarily retirement homes, use our application Chef Jasper Gestion (the “Application”) and shares your personal information with us in order to receive our meal preparation and delivery services, as well as how we handle your information when you visit our website (“Website”), or communicate with us in person, by telephone or by email.

Please take the time to familiarize yourself with this Policy, as it describes your privacy choices and how you can contact us if you have questions or would like to exercise your rights under applicable privacy laws.

Definition of “personal information”

In this Policy, “personal information” generally means any information that can be used, either alone or in combination with other information, to identify an individual. This includes information such as your name, mailing address, email address, telephone number, or any other contact details. It may also include other types of more technical information, for example, when we use cookies to collect your personal information.

Personal Information We Collect

Below is a description of the personal information we may collect about you.

Information we collect about you from our clients:

We collect the following information when our clients share such information with us via our Application to receive our meal Chef Jasper Gestion preparation and delivery services.

Contact information, including your name and address.
Demographic information, including your date of birth and your sex.
Dietary needs and preferences, including allergies and special dietary requirements.

Information we collect directly from you:

We may collect any personal information that you share directly with us, including when you contact us through our Request form available on our Website.

Information we collect automatically:

We collect information automatically when you visit our Website using technologies such as cookies and pixels. The technical information we collect when you visit our Website includes information about the device you are using, including (as applicable) your Internet, telecom or mobile carrier and service provider, IP address, device ID, the date and time of your visit, the pages of the Website you visit, and the referring URLs you came from.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing our services. We may use your personal information to provide our meal preparation and delivery services to our clients. For example, we may use your information to ensure that the meals prepared for our clients meet your dietary needs and preferences, and to allow our clients to review the contents of each meal before serving it to you.
Management of our Website. We may use your personal information to manage and facilitate the use of our Website when you visit or access it, which may include the use of cookies and other similar technologies. For example, we may use third-party analytics service cookies on our Website, such as those from Google Analytics. To learn more about Google Analytics and how to disable it, please visit the websites: https://policies.google.com/technologies/partner-sites.
Communicating with you. If you contact us with a question, we may use your personal information to respond to you.
For other purposes permitted or required by law. We may use your personal information without your consent where we are legally permitted or required to do so by law, for example, to comply with a legal obligation or to protect the rights of Chef Jasper or to enforce or apply our terms of use and other agreements, or to detect, prevent and investigate suspicious, unauthorized, fraudulent, illegal or unlawful activity.

With Whom We Share Your Personal Information

We do not share your personal information to third parties without your consent, except as set forth below or as required or permitted by applicable law.

Service providers. We may use service providers to perform specific services on our behalf, including data hosting and processing, marketing, and other similar services. As a result, these providers may process or handle personal information on our behalf.

Business transactions. We may disclose personal information to facilitate or enable any commercial transaction involving Chef Jasper to the extent permitted by applicable law.

Note that within Chef Jasper, our employees may have access, in whole or in part, to your personal information on a need-to-know basis.

Cross-border Transfers

Our processing of your personal information may involve a transfer of information outside of Quebec and/or Canada, and your personal information may be subject to the laws of a foreign jurisdiction, including any law that permits or requires disclosure of the information to the government, governmental agencies, courts, and law enforcement authorities in that jurisdiction.

Your Privacy Rights

Under privacy laws applicable in the region in which you reside, you may have the following rights with respect to your personal information, subject to limited exceptions set out in such laws:

Right to information. You have the right to ask us about our processing of your personal information, including about the categories of persons who have access to your personal information within Chef Jasper and the applicable retention period.
Right to access. You may ask us whether we hold personal information about you and, if so, you may request access to that personal information. Depending on the laws applicable in the region where you reside, you may have the right to request that we provide you (and a third party, if applicable) with the personal information you have provided to us in a structured and commonly used technological format.

Right to correction. You have the right to ask us to rectify any personal information that you demonstrate to be inaccurate or equivocal and to complete any information that you demonstrate to be incomplete.

Right to withdraw consent. You may withdraw your consent to our processing of your personal information to the extent permitted by law and our contractual obligations. However, you understand that in such a case, you may no longer be able to benefit from our services.

To exercise any of your privacy rights, please contact us using the information provided in the Contact us section below.

Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which the information was collected. However, we may retain your personal information for a longer period when required to comply with our legal, contractual, or regulatory obligations regarding information retention.

Updates to This Policy

This Policy is current as of the Effective Date set forth above and may be amended from time to time at our sole discretion. We recommend that you periodically review this Policy as it may be updated or revised from time to time. If we make material changes, we will take reasonable steps to notify you of those changes.

For any questions regarding our data protection and privacy practices, or this Policy, please contact our Privacy Officer in writing at the following address: info@chefjasper.com.